I'm a Bit Irate Today...

Do any of you have a wireless router at home?  I have a linksys router. I was irritated a couple years ago when I got it because after purchasing it, I could not get it to recognize any wireless devices. So, I called the company and for an additional $10 they were able to help me. Now, when my son comes over, he is unable to connect to Internet here. Good mom that I am, :) I let him use our laptop so no biggie. Last night, I replaced our deceased printer with a wireless one. Now, I cannot get it to work wirelessly. When I call linksys, they want $32.99 to reset the router and that does included 1 year support. They really like to milk their customers. I decided to just use the printer with wires and shop around for a different brand router from a company with better customer service. Do any of you have suggestions? My computer runs Vista if that makes a difference.